In accordance with House Bill 4224 and Texas Health and Safety Code Section 181.105, InnerPiece Psychotherapy & Trauma Counseling PLLC provides the following information to assist clients and members of the public with requesting access to health care records, contacting the state licensing authority and filing a consumer complaint.

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We make it easy for you to get copies of your health care records.

We uphold all legal, ethical, and professional standards related to clinical documentation, record keeping, and client confidentiality. Clients have the right to request copies of their therapy records or to authorize the release or transfer of records to another licensed therapist or mental health provider. Requests for medical records may be submitted via email, through the SimplePractice client portal, or discussed directly during a therapy session. All requests will be processed in accordance with applicable federal and state laws, as well as professional ethical guidelines, to ensure the protection of client privacy and the integrity of clinical records. description

Clients and former clients may request copies of their mental health care records from InnerPiece Psychotherapy and Trauma Counseling PLLC using one of the following methods:

Email: debra@yourinnerpiece.com

Phone: (469) 430-8789

Clients SimplePractice Portal (preferred)

​To avoid delays, please include:

• Full name and date of birth

• Phone number and/or email address

• Description of records requested (entire record or specific dates)

• Preferred delivery method (secure email, mail, or pick-up)

• Your signature and date

If requesting records on behalf of another person, documentation showing legal authority (such as guardianship or medical power of attorney) is required.

Identity verification may be required to protect patient privacy.

If you need to contact the state regulatory board responsible for the licensure or professional oversight of this practice or its clinician(s), the relevant contact information is provided below:

Texas Behavioral Health Executive Council

George H.W. Bush State Office Building

1801 Congress Ave., Ste. 7.300

Austin, Texas 78701

• Main Line (512) 305-7700

• Investigations/Complaints 24-hour,

• toll-free system (800) 821-3205

You have the right to file a consumer complaint (as outlined in Texas Health & Safety Code Section 181.103). ​Find Instructions: Complaint instructions and forms are available on the website of the Texas Health and Human Services Commission (HHSC) or our specific licensing board (listed above).

​Direct Link:

https://www.texasattorneygeneral.gov/consumer-protection

Mailing Address

Office of the Attorney GeneralPO Box 12548Austin, TX 78711-2548

General Inquiry Phone:

• Main Switchboard:  512-463-2100 

• Constituent Affairs:  800-252-8011

• Consumer Protection Hotline: (800) 621-0508

If you have questions about the bill, please email:

 HCR_PRU@hhs.texas.gov.